We are using PCI/DSS compliant payment gateway provided by Paytm and Razorpay. No credit/debit card information is stored on our servers and all your information is secure with industrial grade encryption methods used by our payment facilitators.
If in an unforeseen case when your payment is debited and your order doesn’t go through, your payment stays secure with our payment providers and will automatically be refunded to you and would get credited within 1-9 days depending on your bank and payment method used.
We are charging a flat fee of Rs. 99 on all cash on delivery orders as we are being levied very high charges by our courier partners for these transactions. We are absorbing much of this cost however we have to pass a certain amount to our customers to sustain in the long run hence a low flat convenience fee on COD orders.